Improving+IT+processes+at+Bayside

Ideas for improving IT support processes at Bayside

I'd like to put together a proposal to take to Mike to reduce some of the frustration involved with being a teacher using IT at the school.

I think we should have an "IT leaders" group and we should have a role in decision making and planning. I think this should be separate to the group that handles Network administration. This would mean that we are free to discuss ideas and try things without facing resistance from the network/resources side of the system right from the start.

We could also help to manage and communicate major infrustructure changes, acting as a liason between IT staff and teaching staff.

We could also be involved in building (controversial) and testing (should not be controversial) curriculum computers. This is essential as we often ask for software to be installed we find that there are issues that Network staff were unable to identify.

We should cooperate so that one of us can be involved in any relevant meetings and then communicate back to the group.

--- A 10/10 score for each of the ideas above. I will support each of these to the best of my ability. In order for the best outcome, our positions and responsibilities not only need to be documented, but also accepted by the entire College organisation. This means the people. It's not much value, in fact it's detrimental if only lip service is paid. Colin - 2009-01-27